Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Staci Mills

Staci Mills

August 6, 2025

5  out of  5
rating by Staci Mills
"My family loves working with Melissa at State Farm! She is always so kind, professional, and incredibly helpful. No matter what questions I have, she takes the time to explain everything clearly and make sure we feel confident and taken care of. It's such a comfort knowing we have someone we can trust. Highly recommend!"
We responded:
"Staci, Your kind words mean the world to us!!! Thank you for taking a moment to share that and know that we appreciate your trust in our office. We are blessed to have you as part of our local Good Neighbor Family and are happy to help any time you need us. "
Profile photo of James Wood Jr

James Wood Jr

July 24, 2025

5  out of  5
rating by James Wood Jr
"Just got home owners and car insurance from State Farm in Headland ! Melissa McCord processed everything and we are well satisfied with the entire process ! Very friendly and knowledgeable , so glad we choose State Farm !"
We responded:
"Mr James, We really appreciate your trust in us to help you with your Home and Auto Insurance needs. We work hard to uphold those "good neighbor" standards so we appreciate you - appreciating us. Welcome to the Melissa Elmore State Farm family and don't hesitate to reach out if you have questions or need anything. "
Profile photo of Scot Ginther

Scot Ginther

July 19, 2025

5  out of  5
rating by Scot Ginther
"Melissa and her group are very helpful and proactive with my policies and ensuring my needs are met. I really feel she and her team are in my corner in the event there are claims. I highly recommend Melissa Elmore to handle your auto and home insurance policies. You can trust she has your best interests in mind."
We responded:
"Scott, Thank you for your review. We see our customers as our family and we work hard to make sure we operate with integrity. Sometimes that means hard truths and other times surprising good news. We are here for you during both. Thank you for always being kind and know that we are here for you whenever you need so don’t hesitate to reach out. We are honored to be your local Good Neighbor Agency. "
Profile photo of Pam Lipscomb

Pam Lipscomb

July 18, 2025

5  out of  5
rating by Pam Lipscomb
"Melissa and her team are always so helpful. I deliver my monthly payment in person just so I can visit with them"
We responded:
"We appreciate you so much for giving this review. We certainly enjoy your visits, even though we know seeing us is just an extra and that the star of the show is Izzy. Thank you for choosing us and trusting us to help you with your insurance needs over the years. We are always here as a resource even from a couple of states away. :-)"
Profile photo of James Welch

James Welch

July 18, 2025

5  out of  5
rating by James Welch
"Awesome customer service and always friendly"
We responded:
"James, Thank you for your gracious review. We appreciate the opportunity to work with you and get to know you for all of these years. Please know we are here always here to help you protect what matters most, so don't ever hesitate to reach out if you need something!"
Profile photo of Carl Petersen

Carl Petersen

July 15, 2025

5  out of  5
rating by Carl Petersen
"Spoke with “Miss Ann” about my insurance needs and possibly switching and bundling policies. Although I haven’t made a decision based upon financial arrangements I was absolutely satisfied with the professionalism and attention to detail provided by this agent. Can’t say enough good things!"
We responded:
"Carl, we appreciate you going out of your way to give us this shining review, even before becoming a customer. It speaks volumes to us about how we are doing things the right way and considering what is best for you! We are here and ready to serve you as your Godo Neighbor State Farm Agency any time you are ready. Don't hesitate to call with questions! "
Profile photo of AJ Jackson

AJ Jackson

July 15, 2025

5  out of  5
rating by AJ Jackson
"They were professional and extremely helpful when I was purchasing my first car! Walked me through steps and what was needed!"
We responded:
"Hey AJ we really appreciate you taking the time to give us this review. We don't take it lightly that we are able to help people protect their biggest financial decisions. We are happy to and available to help any time so don't hesitate to call us at the office. "
Profile photo of Tami Risner

Tami Risner

July 10, 2025

5  out of  5
rating by Tami Risner
"I highly reccomend Mellisa Elmore to everyone...They are so so helpful & are always there for you... I had one claim and it went super super smooth. They will help you with anything you might need ...."
We responded:
"Thank you so much for the kind words!! We’re thrilled to hear you had a smooth experience. If you ever have questions or need anything don’t hesitate to reach out. "
Profile photo of Suzanne Hodges

Suzanne Hodges

July 10, 2025

5  out of  5
rating by Suzanne Hodges
"I had put off getting life insurance for too long. I met with Melissa and talked about our family needs and preparing for the "what ifs" in life. She helped me with practical, real-life advice to get the policy that was right for our family. Don't put off this important decision. Give Melissa Elmore a call. You will have peace of mind knowing that you have taken care of your family."
We responded:
"Suzanne, Thank you for your review. It was such a joy and honor to help you make an important decision. We love helping friends be confident through the "what if's". If you need anything or have any questions don't hesitate to reach out. "
Profile photo of Bryan Jones

Bryan Jones

May 20, 2025

5  out of  5
rating by Bryan Jones
"We have been customers of State Farm for 35 years. We love how they always answer the phone and help us out. It is so refreshing to be able to speak directly to the office verses other insurance providers that you can only email or text. Not a good way to always do business. We are thankful for this small town business that provides excellent customer support! Thankyou State Farm Melissa Elmore."
We responded:
"Thank you so much for taking the time to share your kind review. We're honored to have you as part of the Melissa Elmore State Farm family - it truly means a lot to us. Your trust and support are the foundation of everything we do, and why we're able to be a part of the community. "
Profile photo of mel faulkner

mel faulkner

May 2, 2025

5  out of  5
rating by mel faulkner
"Melissa Elmore with State Farm made it so easy to get my car insured today. Best experience I have ever had dealing with insurance companies. She is a God send,thank you so much."
We responded:
"Thanks so much for the 5 stars!! We're glad you had a great experience and are always here when you need us. "
Profile photo of Jozsie Nagy

Jozsie Nagy

March 29, 2025

5  out of  5
rating by Jozsie Nagy
"I love having State farm especially the way they treat me every time I go into pay them or register a new vehicle under my insurance every time I go in they treat me like family they're so sweet and they help me with the best deal that they can what's best for my family and they don't give me the runaround and they always treat my kids so sweet if you have any car insurance life insurance or want to save money go to State farm especially in Headland I love those girls to death they'll treat you right"
We responded:
"Jozsie, I'm sorry we somehow missed replying to your review but better late than never right? We really appreciate your kind words and always enjoy having you as a customer. You have such a gleeful personality and always make us smile and we are glad to see we do the same for you. We truly value your trust in us to handle your insurance needs. Thank you again. "
Profile photo of Crystal Tyson

Crystal Tyson

February 23, 2025

5  out of  5
rating by Crystal Tyson
"I’ve been with Melissa for years. Home and auto insurance. Service has always been top tier with the best rates!"
We responded:
"Crystal, Thank you for your kind thoughts and for taking a few minutes to leave us a review. We are thrilled to hear you have had a great experience with us. Your support means the world to our team, and we're grateful for the opportunity to serve you now and in the future."
Profile photo of Ann Bottoms

Ann Bottoms

February 17, 2025

5  out of  5
rating by Ann Bottoms
"If you want a personal experience with an agent who answers the phone, call Melissa Elmore State Farm! She goes above and beyond for her customers which is a rare thing these days."
We responded:
"Ann, Thank you so much for yoru kind words and for taking the time to leave us a 5-star review! We are thrilled to hear you had a great experience with us. Your support means the world to our team, and we're grateful for the opportunity to serve you. "
Profile photo of argargar bananapudding

argargar bananapudding

January 29, 2025

5  out of  5
rating by argargar bananapudding
"The best in town, been with Melissa for a few years now. She's amazing! So sweet, and the girls are as well."
We responded:
"Thank you for your kind review. We appreciate the opportunity to serve you in such a wonderful community!"
Profile photo of Stephanie DuBose

Stephanie DuBose

January 14, 2025

5  out of  5
rating by Stephanie DuBose
"Melissa is the Best!!!!!! Actually met her at Headlands Fall Festival! She gave me excellent customer service which is KEY for someone who has been in Customer Service jobs for the better part of 40 years. And as a Thank You for becoming Melissa’s customer she sent a Handwritten Thank You card! I mean who even does that anymore! Well she does! From a Very Satisfied Customer to Another give her a call for your insurance needs!"
Profile photo of Tim Nowell

Tim Nowell

July 31, 2024

5  out of  5
rating by Tim Nowell
"Great folks to do business with. Melissa McCord took the time to answer all my questions and took care of everything I needed efficiently and professionally. If you need insurance around here this is the place to go."
We responded:
"Tim we really appreciate your review and for noticing our efforts to take care of our customers' needs in a friendly and professional manner. Thank you for trusting us to be your Good Neighbor Agency!"
Profile photo of Matthew Stephenson

Matthew Stephenson

January 29, 2024

5  out of  5
rating by Matthew Stephenson
"I can’t efficiently explain the sheer amount of help I have received from Melissa and her team over the last several years. They know who I am and who my family is every time I call, as if I’m calling a friend (because I am.) And they’re patient with me every time I branch out into a new chapter of life. Just go with them, don’t waste time looking around. They’re everything you need in a person, especially when it comes to being responsible for your insurance."
We responded:
"Thank you Matthew!! We can't show these reviews enough appreciation. It is always a pleasure catching up with you all and helping you take care of things. Don't forget to send us those coastline pictures!! "
Profile photo of Terri Stinson

Terri Stinson

November 15, 2023

5  out of  5
rating by Terri Stinson
"She gave me a quote and I'm gonna save almost $50 on my car insurance so I'm changing over next month and plus I'll have more coverage. I highly recommend talking to her ."
We responded:
"Thank you Ms. Terri! We always know that protecting what's important to you is the serious part of what we do. We love when we can celebrate saving you money at the same time! Thank you for the opportunity."
Profile photo of Terrance Culver

Terrance Culver

May 9, 2023

5  out of  5
rating by Terrance Culver
"I highly recommend Melissa Elmore as your State Farm Agent! Thank you for all you do for the small business owners like myself. I am extremely blessed to call you my agent and friend!!!!"
We responded:
"Thank you Terrance! We appreciate all you do in the community, as a customer and a friend. We are grateful to business owners like you that are such "Good Neighbors" :-)"
Profile photo of Curtis Sellers (Curt)

Curtis Sellers (Curt)

October 30, 2022

5  out of  5
rating by Curtis Sellers (Curt)
"Melissa and her staff are always willing to help you. From the simplest question to helping our newest driver get the best rate possible, help is always available."
We responded:
"Thanks for the review Curt and remember--there is no greater compliment than a referral. :-)"
Profile photo of Bobbie Payne

Bobbie Payne

August 22, 2022

5  out of  5
rating by Bobbie Payne
"Very nice place, nice and friendly"
Profile photo of John Bridges

John Bridges

March 9, 2022

4  out of  5
rating by John Bridges
"Nice people."
Profile photo of Michael Bearden

Michael Bearden

August 27, 2021

5  out of  5
rating by Michael Bearden
"Melissa has all my car insurance plans (5) and 2 life insurance plans. She came to my mom's house to evaluate a home owners policy for her. Even though it cost her a policy, she advised my mom to stay with who she has now. My mother and I appreciate her honesty. My mom's double wide manufactured home is 13 years old and State Farm could not give her the same coverage because it is over ten years old. The other carrier has had the policy since the home was 3 years old."
Profile photo of Hannah Davis

Hannah Davis

September 1, 2020

5  out of  5
rating by Hannah Davis
"State Farm is the best insurance company ever. I have really bad luck with vehicles so I’m always calling Melissa. She always answers my crazy questions and goes above and beyond for anyone that does business with her. I can’t recommend her enough! As much as I love State Farm, if Melissa moves, I move. Lol that’s just how awesome she is!"